Category Archives: Landlord – Agency – Area51

It’s very hard to find any place for us in Amsterdam, so we decided to take a little risk and ‘disguised’ me as a guest dog, which damage can I do and looked in the surrounding area.

Anyhow, we found a really nice place in Weesp and we planned to stay there for about two years, but the whole experience turned into a nightmare. Not because of me, we had a very special and extremely unpleasant experience with this so-called rental agency.

tl:dr – They ripped us off, they blackmailed us, they approached Vil’s employer, they never fulfilled their job and in the end, we needed to give up because there was no way we could have stayed there any longer. Meanwhile, many people got pissed off, a friendship broke and we ended up with no real home.

All of this really happened and if you like to read the whole story from the beginning and in chronological order, please click HERE!
Click HERE for our latest status updates.

Indy’s BLOG – Weesp Police Station Visit

Today, after we went to the doggy place, we visited Weesp’s police station, explained a bit of the situation and asked for advice and what will happen if we change the locks in the apartment.

They considered that: “It’s a private matter and we don’t get involved in cases like this, but if you want to file a report, we are happy to do so.”

Anyhow, we are the main tenants of the flat and Alfred has absolutely nothing.

He will leave soon.

🙂

Indy’s BLOG – Alfred’s Internet Service Technician Rings!

We just came home from a long walk, it’s a sunny day and we used the opportunity to get a bit fresh air in our heads when a guy with a ZIGGO t-shirt approached us and asked where to find the Dichtershof. We told him to walk around the building because the main entrance is on the other side.

And then suddenly there is this ZIGGO Technician standing in our kitchen ready to install Alfred’s internet connection in our house, WTF? I thought the “internet issue” is solved, but it looks like there is still an area for stress and discussion.

He fucks us up, didn’t speak to us for days and now this ‘surprise’? Is he totally bonkers? We are still the main tenants and there is a working internet available. So what is he thinking? Is there actually one reasonable brain cell left?

Indy’s BLOG – Easter, 1st April…. No more Hotel!

Sunday morning. Easter morning and before the first coffee the stress arrives.

Alfred: “Were is the vacuum cleaner?”

Vil: “For you out of service, because you didn’t pay anything for cleaning stuff. I bought everything last month with my last money and I am not your service agency and this is no hotel.”

He comes near me and invades my range of privacy. It’s a pretty aggressive statement’ and I don’t feel very well with that. I better back off, but not for me, for him. I don’t want to explode.

Alfred: “Bla, bla, bla….. another threat…. bla…. bla… bla…!”

I decide ignore him, there is no use to continue this useless discussions, I will leave the house and have a walk, because I don’t really know how to keep calm if he continues to bother me.

Are you fucking joking? You behave like a tool and now you still have demands? Just to let you know, that the hotel service is over. I don’t know which planet you are from, but in our galaxy there is a basic understanding of decency and respect.

Indy’s BLOG – How to identify a lazy flatmate?!

In today’s world affordable living space is a rare commodity, there is little to no availability and this results in a not acceptable situation in which small dirty holes with mice and cockroaches are offered for an insane amount of money.

If you don’t own enough to rent your own place, you need to share and sharing is a good opportunity to find an affordable place to stay.

“Is your flatmate a real flatmate or do you better back off?”

Dishwasher

Trash

Indy’s BLOG – No (Flat)Mate at all! WTF? :)

Allrite,

tl;dr

Just to summarise the situation in one word: “UNGRATEFUL!” You borrowed us in total less than 290 Euro and you used this to justify a non-acceptable behaviour? Allrite, I admit, that was I not very keen to return the money fast, but I never promised something I didn’t do. I would have returned the money as I promised on payday, but the way you pressed me was insulting, threatening and completely unreasonable. Do you really think I want to live with a person who uses such foul language against me?

German

Hier ein paar Worte in meiner Muttersprache: “Hey Alter, das war echt nicht korrekt von Dir und ich bin mega enttäuscht. Ich verstehe nicht wie Du so undankbar sein kannst.

Mann, ich dachte wirklich, dass Dir meine Bekanntschaft nicht mehr als 300 Euro wert ist. Das ist weniger als das was wir im Jahr MEHR an Internet bezahlt hätten, weil ich dem Transfer Deiner Leitung zugestimmt habe.

Ok, mein Leben ist meine Sache, aber Du wusstest, daß ich im Moment nur mein Grundgehalt bekomme und es echt knapp ist. Ich habe eine Menge hinter mir, mehr als Du jemals erleben musstest, aber ich habe immer mein Wort gehalten, egal wie knapp es war.  Also echt, wir stehen jetzt auf der Strasse. Glaubst Du nicht, ist aber so!

Und wenn das nicht genug sein sollte um etwas angepisst zu sein, dann frage ich Dich was? Wenn auch nur der geringste Anstand in Dir übrig ist, dann wirst Du sehen, daß Du echr Scheisse gebaut hast. So was macht man einfach nicht.

Überlege Dir einfach, ob es das Wert war!

Mann, mann, mann….”

“UNGRATEFUL!” / “UNDANKBAR”

Amsterdam

You are in Amsterdam, because of us. We pointed you to a new job with quite a nice salary and you came over. At that time we struggled, but we still helped you with everything we could, because at this time we considered you as a mate and mates help each other. We informed you about everything you need to know to settle here without any problems and gave you plenty of tips how to avoid our issues with your new employer.

Because of us, you scored a job with 30% ruling, which is quite a lot of money. Right?

Last year

As you know, we are not the most lucky ones and we had quite a bad time. Especially last year was quite difficult, because we had absolutely no funds, no one to go to and on the brink of giving up. You borrowed us little more then 120 Euro at that time, that’s enough for two-pack of insulin (90 Euro) and little food and that was all.

Then there was one other contact anymore and then silence.

Flat

We solved our issues, got a job and we found a nice flat. We still considered you as a mate and offered you a place to stay for long term. It was half the rent you actually paid and a way better setting.

You saved could have around 10k a year just by moving in. Right?

Movers!

For moving I suggested to rent a car half day for around 40 Euro to make the move as cheap as possible, but that wasn’t enough for you. You needed to hire a van and two movers for 60 Euro an hour. Allrite, why not? They picked up my four boxes within 10 minutes because I already carried everything down the stairs and then they spend another two or three hours with your stuff. I literally had four boxes and one bag… How many stuff you had? They carried all your stuff as well, right?

Anyhow, you demanded us to pay 80 Euros of the 180 Euro total, WTF? Moving with a taxi would have been cheaper for us. 

Hotel

Then we arranged everything within the flat. We registered Gas, water, waste, cleaned the kitchen, the bathroom and the toilet.

You did absolutely nothing! You moved in and behaved like living in a hotel.

You enjoyed all the comfort of the flat, but refused to help or cooperate in any way, because all is my “personal problem and when I asked you nicely to share a post on Facebook for the other room, you became loud and unreasonable.

Right?

Internet

I asked you virtually for weeks about the transfer of your internet connection, I agreed to help you to avoid penalties for not fulfilling your contract. I also explained to you how important a working router is and that I need to have full access to the settings to activate my servers, but you not even bothered to look up one document and when I reminded you after days of waiting, you snapped.

Allrite, so I ordered Internet myself and all will be good, so I thought. I received the starter kit, set all up and then you registered your internet connection to my address? Whats wrong with you? I asked you for weeks and you event got annoyed when I reminded you and now you are changing your internet to my address without even asking?

Allrite, Ok, I agreed again to help you and agreed to terminate my contract. Again! I was nice to you. All to avoid your penalties, even your contract was double the monthly subscription price.

I installed YOUR cable modem in the flat, everything was set up nicely and running fine.

How much did could we save saved you here?

[UPDATE: The Stunt with the ZIGGO Technician later was the cherry on the top. Why didn’t you ask? That could have been an opportunity to start a reasonable conversation, but you decided to go around my back. Do you really think this would work? You need a “reality check”!]

Agency

The agency is a fuck up. I admit that, but you explicitly agreed to everything, because you only saw the money you can save. You even told me not you don’t want to be bothered with “my personal issues” and made it quite clear that you are not interested to know. You just wanted to take the advantage and not paying any fees.

Just to tell you: “We could have stayed in the flat!!!! I sorted everything with the agency and even arranged an agreement with the landlady to stay.”

Here you saved again a good amount of money.

You lost it!

You lost it. Seriously. All could be so relaxed and fine, but you decided to go postal. Remember! You behaved like a total tool….. You know what you said and you also know that you really crossed a red line. You threaten us and you want to destroy our lives? We both know what you said, you will remember your threats.

YOU demanded to leave in the first place! Maybe you didn’t expect me to follow your ‘suggestion’? Tough luck, when you make statements or threats you need to live with the consequences.

And now you say “everything is my fault”?

Fuck off?

Now you pack your stuff, move out and everything is fine for you. You even used the opportunity to get out of this situation with absolutely no damage.

Nice!

We are slapped with a hefty fine because we are legally responsible for breaching the rental contract. You ever thought about that?

Well done!

 

UNGRATEFUL!

Just to summarise the situation in one word: “UNGRATEFUL!”

You borrowed us in total less than 290 Euro and you used this to justify a non-acceptable behaviour? Allrite, I admit, that was I not very keen to return the money fast, but I kept all my promises. I would have returned the money as promised on payday, but the way you pressed me was insulting, threatening and completely unreasonable. Do you really think I want to live with a person who uses such foul language against me?

I did you so many favours and that was not enough for you to help me out with less than 300 Euro, seriously?

Mann, mann, mann….

P.S.: Let’s play a game called: “Is my key still working when I come home?” What do you think?

Indy’s BLOG – Letter to the Agency!

Ladies and Gentlemen,
I write this email fully aware of eventual legal consequences. First I want to summarize the situation and show my anger and then I will calm down and make you angry.
tl;dr -> You have access to a very dire resource , congratulations, and you use this situation to exploit the opportunity as good as it goes. There is a very high demand of affordable living in the Amsterdam Area, but very little supply, so nearly no availability.
You are quite successfully exploiting the situation, as your attitude shows. You use this situation to create a business model and a behavior which operates in (my not educated opinion) in a legally questionable area and I am virtually fuming about this.
Your behavior impacts my personal situation in a way which is NOT acceptable. I am not able to fulfill the rental contract, so I will move out end of April and as a consequence I have no place to live end of April.  I need to move to a hostel or a hotel to avoid being homeless, if I don’t  another solution first and that’s purely your responsibility.
Your inappropriate treatment of  customers, including harassment, personal insults, even illegal behavior or just plain not existing attitude from your side, led to the situation that my sub-tenants refuse to stay any longer as 30th of April, contractually was agreed on two years. This makes it impossible for me to fulfill the rental contract and causes me substantial financial damages and losses.
I paid all my bills in time. 1850 Euro deposit and rent for May on time when we moved in.  he rent for April is also 1850 Euro, which equals out with the deposit. So, first I will pay no rent for the month of April. I will squat the deposit to cover April’s rent and move out end of April.
 
You are responsible for this outcome and I want to make it very clear that I am not willing to accept such a behavior from an agency which only was only insistent in getting paid and nothing else, but left multiple requests of a detailed bill unanswered. You refused to do your job.
The detailed email conversation shows clearly that you have no idea how customer service works and that you escalated the whole situation from the beginning. As a professional in customer service and hospitality I can say that you surely fail any any metric in customer service standard and satisfaction, but you don’t need to because your actual business model doesn’t include this.
There is detailed and direct evidence of multiple breaches of code of conduct, attempt of indirect blackmail, multiple data confidentiality breaches, multiple accounts of miscommunication and straight lies. I am not quite sure if it is legal if I can use the Video and Audio recordings of your ‘inspection visit’ on my CCTV as evidence, but surely the complete email conversation with you is enough to prove my point.
I don’t want to go too much into any detail, because I might want to share this email. :).
To be totally clear!
I am considering legal actions against you and seeking compensation for breach of contract, damages and occurring expenses related to your illegal behavior.
All statements within this email, should there be legal consequences, are made by me and I take full responsibility.
I am very happy to state that I do have evidence and witnesses to prove most, if not even all, statements made.
You can minimize eventual damage by proposing any kind of solution. You are a agency, maybe you might have something nice available? Around 700 incl?
Final word ->
Hey Jellyfish,
Did you made nice pictures and wrote a pretty neatly written report for mommy? How does it feel to invade privacy and behave like a dick? Are the photo shots of my diarrhea good? Do you see all the particles? You have a pretty nice camera, I bet the watery brown stains on the toilet seat are impressing to look at. Are they in HD.
Come on, the way you earn money, you surely have the best equipment available. I wonder which other cleaning recommendations do you might have?  Did you find some white stains in my bed?
Congratulations you documented my digestion problems in HD.
PRICK!
Looking forward to your reply within the next two days.
No reply to this email will considered as consent to publicize this email.
Have a good week.

Indy’s BLOG – Termination of Rental Contract

Mail to the Agency

Ladies and Gentlemen,
I write this email fully aware of eventual legal consequences. First I want to summarize the situation and show my anger and then I will calm down and make you angry.
tl;dr -> You have access to a very dire resource , congratulations, and you use this situation to exploit the opportunity as good as it goes. There is a very high demand of affordable living in the Amsterdam Area, but very little supply, so nearly no availability.
You are quite successfully exploiting the situation, as your attitude shows. You use this situation to create a business model and a behavior which operates in (my not educated opinion) in a legally questionable area and I am virtually fuming about this.
Your behavior impacts my personal situation in a way which is NOT acceptable. I am not able to fulfill the rental contract, so I will move out end of April and as a consequence I have no place to live end of April.  I need to move to a hostel or a hotel to avoid being homeless, if I don’t  another solution first and that’s purely your responsibility.
Your inappropriate treatment of  customers, including harassment, personal insults, even illegal behavior or just plain not existing attitude from your side, led to the situation that my sub-tenants refuse to stay any longer as 30th of April, contractually was agreed on two years. This makes it impossible for me to fulfill the rental contract and causes me substantial financial damages and losses.
I paid all my bills in time. 1850 Euro deposit and rent for May on time when we moved in.  he rent for April is also 1850 Euro, which equals out with the deposit. So, first I will pay no rent for the month of April. I will squat the deposit to cover April’s rent and move out end of April.
 
You are responsible for this outcome and I want to make it very clear that I am not willing to accept such a behavior from an agency which only was only insistent in getting paid and nothing else, but left multiple requests of a detailed bill unanswered. You refused to do your job.
The detailed email conversation shows clearly that you have no idea how customer service works and that you escalated the whole situation from the beginning. As a professional in customer service and hospitality I can say that you surely fail any any metric in customer service standard and satisfaction, but you don’t need to because your actual business model doesn’t include this.
There is detailed and direct evidence of multiple breaches of code of conduct, attempt of indirect blackmail, multiple data confidentiality breaches, multiple accounts of miscommunication and straight lies. I am not quite sure if it is legal if I can use the Video and Audio recordings of your ‘inspection visit’ on my CCTV as evidence, but surely the complete email conversation with you is enough to prove my point.
I don’t want to go too much into any detail, because I might want to share this email. :).
To be totally clear!
I am considering legal actions against you and seeking compensation for breach of contract, damages and occurring expenses related to your illegal behavior.
All statements within this email, should there be legal consequences, are made by me and I take full responsibility.
I am very happy to state that I do have evidence and witnesses to prove most, if not even all, statements made.
You can minimize eventual damage by proposing any kind of solution. You are a agency, maybe you might have something nice available? Around 700 incl?
Final word ->
Hey Jellyfish,
Did you made nice pictures and wrote a pretty neatly written report for mommy? How does it feel to invade privacy and behave like a dick? Are the photo shots of my diarrhea good? Do you see all the particles? You have a pretty nice camera, I bet the watery brown stains on the toilet seat are impressing to look at. Are they in HD.
Come on, the way you earn money, you surely have the best equipment available. I wonder which other cleaning recommendations do you might have?  Did you find some white stains in my bed?
Congratulations you documented my digestion problems in HD.
PRICK!
Looking forward to your reply within the next two days.
No reply to this email will considered as consent to publicize this email.
Have a good week.

Indy’s BLOG – Sadness and disappointments! (GERMAN)

Manchmal da frage ich mich, ob wir komplett den Bezug zur Realität verloren haben. Zu Bizarr sind unsere Erlebnisse, um noch “normal” sein zu können. Ich bin sprachklos und irgendwie so verwirrt, dass ich mein Vertrauen in mich selbst anzweifle.

Ich finde es in Ordnung, wenn uns das Leben mit unerwarteten Situationen konfrontiert, wenn es uns überrascht und nicht langweilig ist, aber jetzt gerade verstehe ich nicht so richtig was passiert.

Die letzten Tage waren nicht einfach, zu viel ist passiert, dass ich nicht verstehe, ich frage mich wie es weiter geht oder besser “gehen kann”.

Indy’s BLOG – (ex)-Flat (not)Mate goes mental! >:(

Alfred, our Ex-Flatmate is a bit over the edge.

“I don’t pay the rent, you owe me 290 Euro and I want that money immediately. You are a ******* (several not publishable words) and I will make sure that you have no place anymore. Don’t even think about ******* (another threat)……..”

Ok, mate ….. This is the status now and seriously are you out of your mind? Wow, …. We we would never ever touch the stuff of someone else. And this thought of yours shows the complete BS which is going on in your mind.

Now we see clear.