
Author Archives: IndyCa


Indy’s BLOG – Thursday?!
Today Vil woke up and he was convinced it’s Thursday. He worked all day and at the end when a colleague wished him a good weekend he realized that he was slightly wrong. WeekEND!

Indys’s BLOG – Vil is live!
Today Vil went live. Five calls, four leads and one test. Pretty easy.
You can see Vil live when you book the Seat Live Store @ www.seat.de. Every day between 0900 and 1700.
CongraWuffIons!

Indy’s BLOG – Next week Vil goes “LIVE”!
Hello Fans,
Next week Vil goes “LIFE” and all German of you can call in and see him. Book a test drive @ www.seat.de.
Will be fun!

Indy’s BLOG – Vil really likes his new job!
Vil seem to be really happy with his new job. Ok, he needs to get up really early in the moment, but the doesn’t seem to bother him at all. He smiles all day and his mood is way better than the last days with his old job and when the training is finished he will work at a different shift. 15:00-23:00. That sounds pretty good.
Finally we arrived in Barcelona and things are looking really good right now.
Registration done, health insurance done, social security number done, good job…….. What a journey. Four months ago we slept in Victor with barely enough food and now we can afford quite a nice lifestyle. Super!
Iike to bark a bit.

Indy’s BLOG – Vil’s legs are an issue! [Update]
Vil got a new job and there he needs to wear long trousers as well, but everyone wears nice clothing, so it’s nothing special and Vil is totally ok with it.
Vil got a response from HR, but this guy over there doesn’t give any advise, instead he wants to talk to Vil’s former HR manager. Why that? Vil asked for advise and now this guy takes his own steps without informing Vil.
Not very convincing and another reason to quit.
Hello U.,

Indy’s BLOG – The SEAT Virtual Showroom!
This is Vil’s new working place. What a difference to a busy call centre. I need to say: “Nice!”
In total 12 stationary and another 6 mobile webcams are installed to show all cars from the front, back and side and actually these are quite nice cars. No offence Victor, you are still the best! In the moment there are two SEAT ATECA XPERIENCE, one Leon FR, and one IBIZA Connect. They are equipped with all options and accessories available.
Vil is now in training for the next two weeks and after that, his shift will be 15:00-23:00.
Sweet!

Indy’s BLOG – A new job! SEAT!

Indy’s BLOG – Vil quit!

Indy’s BLOG – Vil’s legs are an issue!
Today a little story from Vil.
Okay, I admit it, my legs are not the most beautiful ones. They are hairy, cheese colored (not anymore) and my skin is full of little scars. I am a diabetic, my skin doesn’t heal very well anymore and every little scratch leaves a scar. Annoying, but nothing serious you might think, but obviously there is an issue for some people.
I am working as a German and English 1.st level support agent on the phone and I just started a week ago. The training is easy and the job itself is a piece of cake. I thought all is going well until my team lead advised me to wear long trousers because some colleagues see an “issue of private hygiene”. He told me that people take issue on the scars and the plasters on my legs.
WTF, may I ask? That’s embarrassing and somehow also discrimination.
I should wear a trouser because I have scars on my skin! Or, another way around, I am not allowed to wear short trousers, because my legs don’t look “top model” alike! Get a grip, life is not always beautiful.
Maybe, you tell a girl that she shouldn’t wear the short dress, because “she is too fat”? No, you won’t do that!, because that’s discrimination. Where is the difference between me and her?
Now I am considering my options and I might file an official complaint against this kind of treatment.
Obviously, I will not last very long in this team and surely I will continue to look for a decent job. I have no doubt that the perfect position awaits me somewhere out there.
[UPDATE]
After evaluating the situation I know what’s going on. Yes, I do have scars and a discoloration of my skin. Sometimes I need to plaster some spaces because the skin tear from time to time. And that’s all. Nothing serious or infectious.
BUT some of my new colleagues took it a bit too serious and instead of talking to me they went to the team lead and demanded a certificate of health. WTF?
Then it gets even better. The team lead doesn’t talk to me or tries to calm the situation, as you might expect from a good and responsible team lead. NO, he writes an email to my employer and complains about my “personal hygiene” . Double WTF!
I have no idea what he exactly wrote because the mail never reached me.Now I am waiting for someone to approach me and I really hope they will give me a warning written on company paper.
I consider this kind of behaviour as ignorant, stupid and most of all as discrimination